Now live — AI-powered insights & automation

The CRM that grows with your business

RSolutions eCRM unifies your sales pipeline, customer relationships, project delivery and support — in one beautifully designed platform built for modern teams.

+
Verified & Validated Product Recommended for SMEs & Enterprises
eCRM Dashboard Live
₹24.7L
Revenue
⇧ 12.4%
183
Customers
⇧ 5 new
47
Projects
⇧ Active
98%
SLA Met
⇧ 2.1%
Revenue trend — last 8 months
Acme Corporation
Enterprise · Since 2022
Active
GlobalTrade Ltd
Mid-Market · 3 projects
Proposal
TechStart Inc
SMB · Onboarding
In Progress
Deal Closed!
GlobalTrade — ₹9.5L
+42%
Pipeline growth
this quarter

Trusted by businesses across industries

AUTOMOTION FINSERV PRO NEXATECH GLOBALEDGE BUILDCRAFT MEDISYNC
Everything you need

Built for every team,
every workflow

From lead capture to invoice — every stage of your customer journey managed in one platform.

🎯

Sales Pipeline & Lead Management

Visual Kanban pipeline with auto lead scoring, activity timeline, win/loss analysis, and one-click conversion to customer. Watch every deal move from prospect to closed.

  • Auto lead scoring (0–100 points)
  • Drag-and-drop pipeline stages
  • Activity logging & follow-up reminders
New
AutoDrive Motors
NexaTech Inc
Qualified
GreenField Corp
Won 🎉
MegaCorp Ltd
📋

Smart Quotation Builder

GST-compliant quotations with live line-items editor, instant tax calculation (CGST+SGST), and one-click convert-to-order flow.

📁

End-to-End Project Management

Full project lifecycle — milestones, task boards, sprint planning, time tracking, team allocation, and customer progress portal.

🎫

Helpdesk & SLA Management

Priority-based ticketing with SLA timers, threaded replies, agent assignment, and real-time customer self-service portal.

💰

Invoicing & Payments

Tax invoices with CGST/SGST, partial payment recording, overdue tracking, and complete payment history in one view.

Workflow Automation

Trigger-based automation — follow-up emails, SLA alerts, contract renewals, welcome sequences. Six built-in templates ready to use.

28+
Years of excellence
72
CRM modules & pages
99.9%
Platform uptime SLA
Faster deal closure
Complete platform

15 modules.
One unified platform.

Customer 360°

Know every customer inside out

Full customer profile with contact history, active projects, open quotations, support tickets, invoices and communication log — all in one view.

  • Tier A/B/C classification with credit limits
  • Account manager assignment & handoff
  • Interaction timeline & follow-up reminders
  • Customer self-service portal (login)
Acme Corporation
Manufacturing · Tier A · Active
Active
₹24.7L
Total Revenue
5
Active Projects
3
Open Quotes
0
Open Tickets
Recent Activity
💋 Email sent re: Q2 renewal
✅ Invoice INV-2024-001 paid
📋 QUO-2024-056 accepted
Project Management

Deliver projects on time, every time

End-to-end project management with milestones, task assignment, sprint planning, time logging, and a dedicated customer tracking portal.

  • Milestone-based project lifecycle
  • Sprint boards & backlog management
  • Time tracking & billable hours
  • Customer project portal with live progress
ERP Implementation
On Track
Overall Progress68% — Due Mar 30
✅ Requirements Sign-offDone
🔄 Phase 1 DeliveryIn Progress
⏳ UAT Sign-offPending
⏳ Go LivePending
Helpdesk

Resolve issues before they escalate

Priority-based ticketing with SLA monitoring, threaded replies, agent assignment, and customer self-service portal.

  • Critical/High/Medium/Low SLA tiers
  • Internal notes & customer replies
  • Auto-escalation on SLA breach
  • Customer portal ticket tracking
3 Critical 8 High 12 Medium
TKT-000043 · Login failure⏱ SLA: 2h left
Acme Corp · John Smith · Assigned: Neha R
TKT-000041 · Invoice mismatchIn Progress
GlobalTrade · Priya P · Assigned: Ravi K
TKT-000039 · Data export queryResolved
TechStart · Lisa W · Closed
HR & Leaves

People operations, simplified

Full employee lifecycle with leave applications, approval workflows, salary records, skills matrix, and policy acknowledgements.

  • Multi-level leave approval workflow
  • Leave balance & carry-forward tracking
  • Skills & certification matrix
  • Policy upload with acknowledgements
Leave Balance
Casual Leave9 / 12 remaining
Earned Leave13 / 18 remaining
Sick Leave9 / 10 remaining
Pending Approvals
Arjun Sharma
Casual · Mar 24–25
Reports & Analytics

Insights that drive decisions

Executive dashboards, sales pipeline reports, helpdesk SLA compliance, project health, leave utilisation and top-performer leaderboards — all live.

  • Sales pipeline with conversion funnel
  • Helpdesk SLA compliance by priority
  • Project health & budget tracking
  • Employee productivity & top performers
Quote Conversion
42%
SLA Compliance
98%
Revenue Trend
Simple onboarding

Up and running in minutes

No complex setup. No lengthy training. Just sign in and start closing deals.

1

Create Your Account

Sign up in 60 seconds. Add your company details and invite your team instantly.

2

Import Your Data

Bring in customers, contacts and deals. We support CSV bulk import for easy migration.

3

Configure Modules

Enable the modules you need. Sales, Projects, Helpdesk — pick your stack.

4

Grow Your Business

Watch revenue climb. Close deals faster. Delight every customer, every time.

Ready to transform?

Your requirement is
our commitment.

Join hundreds of businesses that use RSolutions eCRM to close deals faster, deliver projects on time, and keep every customer delighted.